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VSC, OTV, VASA Provider, and SRA virtual appliance - How to reset 'administrator' password

Last Updated:

Applies to

  • Virtual Storage Console for VMware vSphere (VSC) [former]
  • NetApp ONTAP tools for VMware vSphere (OTV) [current]
  • NetApp vSphere API for Storage Awareness (VASA) Provider
  • VMware Storage Replication Adapter (SRA)


The VSC, VASA Provider, and SRA virtual appliance makes use of two main accounts: 'maint' and 'administrator'. 

This KB describes how to reset the 'administrator' user password if it is lost. 

Note: If using SRA, you will need to also reset the password for the SRA plug-in (installed on the Site Recovery Manager server)


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