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Unable to change SRA username in OTV

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • NetApp ONTAP Tools for VMware vSphere (OTV) 10.x
  • NetApp Storage Replication Adapter (SRA) 
  • VMware Site Recovery Manager (SRM)

Issue

  • After initial configuration of ONTAP Tools for VMware (OTV), the customer needed to change the Storage Replication Adapter (SRA) account username.
  • However, in the OTV Manager UI, the option to disable or reconfigure the SRA service was greyed out.
  • Only the password field was editable; the username field could not be changed.
  • Attempts to clear cached SRA account details on the SRM side do not affect the OTV configuration.

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