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OTV 10: VMware Snapshot operation times out

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virtual-storage-console-for-vmware-vsphere
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virt
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Applies to

  • NetApp ONTAP Tools for VMware vSphere (OTV) 10
  • vVol (Virtual Volumes)

Issue

When performing a Virtual Machine (VM) snapshot on a VM that resides in a vVol datastore the following issue is seen:

  • First snapshot operation times out
  • Subsequent snapshot operations (if performed within a few minutes of the first failed snapshot operation) are successful


A review of the ONTAP audit logs show the following long running REST API call:

00000019.02bdee54 079e9136 Tue Jan 16 2024 14:34:36  01:00 [kern_audit:info:2681] 8503e800123408f9 :: node001:  http :: 192.168.10.25:39919 :: otv:otv :: GET /api/storage/volumes/abcd-1234-1234-abcd-123456789/files/rfc123.abcdefg-123-asbc-abcd-12345abcd.vmdk?return_metadata=true&fields=** :: Pending
..
00000019.02bdf0ef 079e92b9 Tue Jan 16 2024 14:35:15  01:00 [kern_audit:info:2681] 8503e800123408f9 :: node001:  http :: 192.168.10.25:39919 ::  otv:otv :: GET /api/storage/volumes/abcd-1234-1234-abcd-123456789/files/rfc123.abcdefg-123-asbc-abcd-12345abcd.vmdk?return_metadata=true&fields=** :: Success:

 

 

 

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