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ONTAP Tools for VMware vSphere (OTV): Unable to load existing ControllerConnection

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Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

ONTAP Tools for VMware vSphere 9.13P1

Issue

  • Adding a cluster to the OTV Storage System menu fails with the following error:
An error occurred while adding Storage System. Error: Unable to load existing ControllerConnection information.
 
  • The OTV vsc.log file includes the following errors:

[2025-02-06T15:03:35,195Z] [qtp746228466-18] [ INFO] Decrypting file : /opt/netapp/vscserver/aeonflux_connections.properties
[2025-02-06T15:03:35,195Z] [qtp746228466-18] [DEBUG] decryptEncryptedVSCFile : Decrypting the encrypted file
[2025-02-06T15:03:35,322Z] [qtp746228466-18] [DEBUG] convertKeyToString : Converting symmetric key to string
[2025-02-06T15:03:35,322Z] [qtp746228466-18] [ERROR] Error in decryption
javax.crypto.BadPaddingException: Given final block not properly padded. Such issues can arise if a bad key is used during decryption.
...
[2025-02-06T15:03:35,326Z] [qtp746228466-18] [ERROR] StorageSystemConfigurationUtils.configureCertBasedAuthMechanism(): Failed to configure cert based authentication with ONTAP : Exception -
java.lang.RuntimeException: Error: Unable to load existing ControllerConnection information.

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