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Storage Replication Adapter (SRA): Unknown error updating array manager

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Applies to

  • Storage Replication Adapter (SRA) 9.7P2
  • VMware Site Recovery Manager (SRM)

Issue

When you try to update your array manager credentials in SRM, you receive the error message below:

SRA command 'discoverArrays' failed. Unknown error. Check SRM logs files for verification of errors.
 

clipboard_ee31a483503ac6c1f2afcbd6766379acd.png

When you review the SRA logs, you see messages similar to the below:

com.netapp.offtap3.ontap.ApiFailedException: Insufficient privileges: user 'custom_user' does not have write access to this resource (errno=13003)

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