Skip to main content
NetApp Knowledge Base

Storage Replication Adapter (SRA): The mount request was denied by the NFS server

  1. Last updated
  2. Save as PDF
Views:
553
Visibility:
Public
Votes:
0
Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • SRA 9.7.1P1

Issue

When running a failover or a test failover, the operation fails at the Configure storage stage.

The Recovery Plan History Report gives an error similar to the following:

Error - Failed to recover datastore '<your datastore>'. An error occurred during host configuration.

The host gives an error similar to the following:

The mount request was denied by the NFS server. Check that the export exists and that the client is permitted to mount it.

If you review the SRA log bundle, you see an error in the zapi_error.log file similar to the following:

2021-03-11T19:38:17,626Z [] Sent 16295 (and received error) to x.x.x.x<snapmirror-update-ls-set><source-vserver>source_vserver</source-vserver><source-volume>source_volume</source-volume></snapmirror-update-ls-set>
2021-03-11T19:38:17,626Z [] NaException com.netapp.offtap3.ontap.ApiFailedException: Insufficient privileges: user 'your_user' does not have write access to this resource (errno=13003)

If you try to manually mount the NFS volume, the mount request succeeds.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.