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Storage Replication Adapter: Authentication error after changing the storage password or Cluster Name

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Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • NetApp Storage Replication Adapter (SRA)
  • VMware Site Recovery Manager (SRM)
  • Virtual Storage Console (VSC)
  • ONTAP Tools for VMware vSphere (OTV)

Issue

After changing the admin password of ONTAP, SRA encounters the below issues:

  • Test failover fails with the below error:

Address of the storage array is not reachable.
Storage array might be down or IP address entered might be incorrect.
Ensure that the storage array is up and running and the IP address of the storage array is reachable through the command line interface.

  • Failed to re-edit Array Manager. The following error pops up even by using the correct password:

Authentication failed. Invalid management IP address and/or invalid credentials. Ensure that you provide the correct management IP address with a valid username and password.

 

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