Skip to main content
NetApp Knowledge Base

SRA command "testFailoverStart" failed. Storage port not found Either Storage port information provided in NFS list is incorrect

Views:
542
Visibility:
Public
Votes:
6
Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

  • SRA 2.1
  • ONTAP
  • Protocol: NFS

Issue

The following error might be displayed:
SRA command 'testFailoverStart' failed. Storage port not found Either Storage port information provided in NFS list is incorrect else Verify the "isPv4" option in ontap_config file matches the ipaddress in NFS field.

The following output might be displayed in the SRM logs:
2014-03-27T00:41:34.382+07:00 [02312 info 'SraCommand' opID=3948C95F-0000003F] testFailoverStart's stdout:
-->
--> 27-03-2014T00:41:30  NetApp FAS/V-Series Storage Replication Adapter 2.1 for clustered Data ONTAP Build Date 25-11-2013
--> 27-03-2014T00:41:30  Starting script
--> 27-03-2014T00:41:30  Test-Failover-start
--> 27-03-2014T00:41:30  Version in filer is 1 20
--> 27-03-2014T00:41:30  Root Volume is EGA_Mirror_SRM_root
--> 27-03-2014T00:41:32  Collecting storage IP address information
--> 27-03-2014T00:41:32  Could not find any IP address for NFS

--> 27-03-2014T00:41:32  Could not find any igroup or IP address
--> 27-03-2014T00:41:32  Entering updateLsMirror
--> 27-03-2014T00:41:33  Root Volume is EGA_Mirror_SRM_root
--> 27-03-2014T00:41:34  No LS snapmirror relations found
--> 27-03-2014T00:41:34  Snapmirror update for vserver root volume failed
--> 27-03-2014T00:41:34  Test-Failover-start completed with errors
--> 27-03-2014T00:41:34  Generate autosupport event in filer
--> 27-03-2014T00:41:34  Autosupport Event is disabled

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.