OTV web console shows deployment has failed with error code 05061
Applies to
- ONTAP tools for VMware vSphere v10.x
- VMware vSphere v7.x, v8.x
Issue
- After a duration of time, a post-deployment of ONTAP tools for VMware vSphere (OTV) v10.x when right-clicking the OTV virtual machine (VM) and selecting Launch Web Console is found with the following message at the login prompt:
ERROR: ONTAP Tools Services deployment has failed with error code 05061.
- Powering Off/On or restarting the OTV VM with vSphere does not resolve the issue
- After logging into the OTV VM and selecting (4) Support and Diagnostics | (2) Access diagnostics shell or Remote access via SSH and running the command:
kn get pods | grep CrashLoopBackOff
, multiple Kubernetes pods are found in a CrashLoopBackOff state as shown in the example below: