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OnCommand Insight shows "Unable to obtain unique ID for host" error when acquiring from EMC VMAX data source

Last Updated:

Applies to

  • OnCommand Insight 7.3.X ( OCI )
  • Dell EMC VMAX


  • When collecting inventory and performance against an EMC VMAX data source the following error is seen on the data source page:

2020-07-23 13:18:21,033 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: VMAX [Failed to execute external utility] - Failed to execute Sym CLI symcfg, because <?xml version="1.0" standalone="yes" ?>
Unable to obtain unique ID for host 


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