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OCI 7.3.16 Installation failed

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oncommand-insight
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oci
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Applies to

  • OnCommand Insight (OCI) 7.3.16
  • Microsoft Windows Server

Issue

  • OnCommand Insight 7.3.16 Setup
    There is a problem with this Windows Installer package, A script required for this install to complete could not be run. Contact your support personnel or package vendor.

    net_2.5_framework_not_installed_oci_7.3.16_installer_error.png
     
  • MSI logs shows: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
    OnCommand Insight 7.3.16 -- Installation failed.

Or
 

  • MSI Log: Custom action HashAdminPassword script error -2146233079, : Line 1449, Column 5, Action ended 11:17:21: HashAdminPassword. Return value 3

 

 

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