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LDAPS users cannot authenticate on OnCommand Insight

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Category:
oncommand-insight
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oci
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Applies to

  • OnCommand Insight 7.3.9 + Linux installation (OCI)
  • LDAPS is enabled in OnCommand Insight

Issue

LDAPS users fail to authenticate on OCI with error in ldap.log:

“2020-06-22 11:53:32,467 ERROR [default task-1] ldap (LdapUser.java:666) - Failed to find user:<username>@<domain_name> url:ldaps://<ldaps_server_url>
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
simple bind failed: <ldaps_server_url>:636
javax.naming.CommunicationException: simple bind failed: <ldaps_server_url>:636

 

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