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Cognos scheduled reports fail after password update: CM-REQ-4159 CM-CAM-4005 Unable to authenticate

Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.x
  • IBM Cognos


  • After logging on to IBM Cognos Connection successfully after a password change, previously scheduled reports will fail, while other non-scheduled reports will run successfully during this session.
  • Following error message will be observed when scheduled reports fail:

CM-REQ-4159 Content Manager returned an error in the response header. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login" can be found in the response SOAP header. CM-REQ-4342 An error has occurred with the client.


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