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    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Stop_and_start_service_sequence_for_OnCommand_Insight_Data_Warehouse_Server
      The KB provides the sequence to stop and start OnCommand Insight Data Warehouse (OCDWH) Server Services.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_s_Cognos_Reporting_Server_is_unable_to_bind_to_port_9300
      Applies to OnCommand Insight Data Warehouse (DWH) 7.3.X Cognos Reporting Portal Issue The Reporting Portal WebUI is unavailable even after the IBM Cognos service successfully starts.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH__The_error_DPR_ERR_2056_The_Report_Server_is_not_responding_appears_when_running_a_custom_report_against_a_custom_database
      Applies to OnCommand Insight Datawarehouse (DWH) Cognos reports Custom database dwh_custom Issue The error DPR-ERR-2056 The Report Server is not responding appears in the UI when running a custom repo...Applies to OnCommand Insight Datawarehouse (DWH) Cognos reports Custom database dwh_custom Issue The error DPR-ERR-2056 The Report Server is not responding appears in the UI when running a custom report
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OCI_DWH_Cognos_reporting_portal_shows_a_blank_screen
      OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-05...OnCommand Insight Data Warehouse (DWH) 7.3.12 Blank screen when logging on to Cognos Reporting Portal https://localhost:9300/bi/v1/disp Error in Cognos log cognosserver.log: 2021-11-23T16:28:21.288-0500 ERROR com.ibm.bi.extension.loader.CoreExtensionLoader [Default Executor-thread-22] NA Error loading core extensions to CM. IBM Cognos Configuration [Detailed view when starting the services]
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Cognos_scheduled_reports_fail_after_password_update__CM_REQ_4159_CM_CAM_4005_Unable_to_authenticate
      After logging on to IBM Cognos Connection successfully after a password change, previously scheduled reports will fail, while other non-scheduled reports will run successfully during this session. Fol...After logging on to IBM Cognos Connection successfully after a password change, previously scheduled reports will fail, while other non-scheduled reports will run successfully during this session. Following error message will be observed when scheduled reports fail: The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login" can be found in the response SOAP header.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Port_50000_unavailable_causes_OnCommand_Data_Warehouse_installation_to_fail__when_Configuring_Cognos
      Applies to OnCommand Insight Data Warehouse (DWH)7.3.10+ Issue When installing DWH DB2 installs successfully and moves on to the MSI installer. Once Cognos starts to install and you get to the 'Config...Applies to OnCommand Insight Data Warehouse (DWH)7.3.10+ Issue When installing DWH DB2 installs successfully and moves on to the MSI installer. Once Cognos starts to install and you get to the 'Configuring Cognos' step it hangs and never completes or errors out.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_fails_to_connect_to_reporting_server_after_importing_or_generating_a_new_certificate_for_IBM_Cognos
      Applies to OnCommand Insight Data Warehouse (DWH) 7.3.x Issue After importing or generating new certificates for the IBM Cognos component, attempts to create a new backup fail with the error: Failed t...Applies to OnCommand Insight Data Warehouse (DWH) 7.3.x Issue After importing or generating new certificates for the IBM Cognos component, attempts to create a new backup fail with the error: Failed to connect to reporting server The log file dwh.log reveals an additional error: Could not login to OCI REST: null
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/OnCommand_Insight_Data_Warehouse_Informix_service_fails_to_start_after_a_Windows_reboot
      OnCommand Insight Data Warehouse 'Informix' service fails to start after a Windows reboot. If the password has expired and no other changes are made, updating the password policy for the user is suffi...OnCommand Insight Data Warehouse 'Informix' service fails to start after a Windows reboot. If the password has expired and no other changes are made, updating the password policy for the user is sufficient to resolve the issue.
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_DWH_custom_scheduled_report_times_out_and_runs_twice
      Applies to OnCommand Inisght DataWareHouse (DWH) Custom report Issue A custom scheduled report is started twice once it is scheduled to run once only The report times out with error java.net.SocketTim...Applies to OnCommand Inisght DataWareHouse (DWH) Custom report Issue A custom scheduled report is started twice once it is scheduled to run once only The report times out with error java.net.SocketTimeoutException: Read timed out All other reports complete successfully
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/Cognos_Reporting_Portal_does_not_load_shows_a_blank_page
      Applies to OnCommand Data Warehouse (DWH) 7.3.5+ Internet Explorer (IE) Issue When accessing the Cognos Reporting Portal using IE you receive a blank screen with no errors.
    • https://kb.netapp.com/data-mgmt/OCI_Kbs/How_to_configure_Common_Access_Card_CAC_authentication_for_OnCommand_Insight_Data_Warehouse
      This article explains how to configure Common Access Card (CAC) authentication for the reporting part of DWH (IBM Cognos Reporting). This article is intended to supplement the documentation and focuse...This article explains how to configure Common Access Card (CAC) authentication for the reporting part of DWH (IBM Cognos Reporting). This article is intended to supplement the documentation and focuses on client authentication (CAC authentication for users) only. For the process to configure CAC with OCI and the server portion of DWH, see the article: How to configure Common Access Card (CAC) authentication for NetApp OnCommand Insight