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    • https://kb.netapp.com/on-prem/ontap/DP/NDMP/NDMP-KBs/How_to_create_a_custom_NDMP_backup_role_for_Commvault_NDMP
      Applies to ONTAP9 NDMP intellisnap backup (formerly Commvault) Issue How to use a non-root user for NDMP backups with intellisnap The Filer contact is discovered when using an NDMP user with an Admin ...Applies to ONTAP9 NDMP intellisnap backup (formerly Commvault) Issue How to use a non-root user for NDMP backups with intellisnap The Filer contact is discovered when using an NDMP user with an Admin role.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Commvault_IntelliSnap_backup_fails_because_Commvault_jobs_are_scheduled_too_close
      The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_se...The snapvault backup job from Commvault fails with the following error: DataFabric Manager Backup Job id [<job-id>] did not complete successfully for Dataset id [<uuid>:app_type=AIQ_UM,type=storage_service_subscription,uuid=<uuid>], Source Copy [7]. DFM Job Status = [Failed to update SnapMirror relationship '<relationship name>'. Error: SnapMirror relationship is not in idle status (current status = 'TRANSFERRING')..].
    • https://kb.netapp.com/on-prem/ontap/DP/NDMP/NDMP-KBs/Livebrowse_client_MountSnap_failed_error_on_CommVault_restore
      Applies to ONTAP 9 Commvault Issue When restoring NAS share with Commvault below error is seen in the server restore logs CRemoteLiveBrowse::HandleBrowseRequest(514)/Livebrowse client MountSnap failed...Applies to ONTAP 9 Commvault Issue When restoring NAS share with Commvault below error is seen in the server restore logs CRemoteLiveBrowse::HandleBrowseRequest(514)/Livebrowse client MountSnap failed. MountPath=\pathname\volumename} + {CWindowsFileSystemLiveBrowse::.(One or more errors occurred while processing the request. (ERROR_ERRORS_ENCOUNTERED.774))-Failed to mount snap}
    • https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/SnapMirror_is_transferring_more_data_than_the_snapshot_show-delta
      Applies to ONTAP 9 Commvault Intellisnap SnapMirror Logical Transfer (LRE) Issue The transfer is bigger than expected and fills the destination aggregate SnapMirror stopped to transfer at 1.7TB snapsh...Applies to ONTAP 9 Commvault Intellisnap SnapMirror Logical Transfer (LRE) Issue The transfer is bigger than expected and fills the destination aggregate SnapMirror stopped to transfer at 1.7TB snapshot size Snapshot show-delta for this snapshot shows 70GB
    • https://kb.netapp.com/Legacy/OnCommand_Suite/OnCommand_Unified_Manager_reports_Managed_volume_of_subscribed_volume_is_missing_on_node
      OnCommand Unified Manager (UM) 6.x and later reports 'Managed volume ' ' of subscribed volume ' ' is missing on node' Primary data, Mirror, or Backup to an application such as SnapProtect or CommVault...OnCommand Unified Manager (UM) 6.x and later reports 'Managed volume ' ' of subscribed volume ' ' is missing on node' Primary data, Mirror, or Backup to an application such as SnapProtect or CommVault Simpana. first to remove this volume node member from this storage service and then to create a new protection volume as part of the storage service.
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Renaming__source_volume_causes_auxcopy_failure_in_CommVault
      When a volume is renamed, Commvault, which starts replication using OnCommand Unified Manager, cannot replicate the volume as it complains that the original volume is missing. When we check in OnComma...When a volume is renamed, Commvault, which starts replication using OnCommand Unified Manager, cannot replicate the volume as it complains that the original volume is missing. When we check in OnCommand Unified Manager GUl, the volume has been renamed In Unified Manager subscription service, and we can see that the volume is still present with the old name Description: Error occurred while processing chunk [8878] in media [] for storage policy [policy name] copy [name]: .
    • https://kb.netapp.com/on-prem/ontap/DP/NDMP/NDMP-KBs/Commvault_IntelliSnap_backup_is_slow_or_hangs_and_snapshots_are_not_being_deleted
      Applies to ONTAP 9.x Commvault IntelliSnap NDMP Issue Commvault IntelliSnap backup is slow or hangs, and snapshots are not being deleted Commvault reports that NetApp is not sending data From the NetA...Applies to ONTAP 9.x Commvault IntelliSnap NDMP Issue Commvault IntelliSnap backup is slow or hangs, and snapshots are not being deleted Commvault reports that NetApp is not sending data From the NetApp backup logs, some of subtree backups are being aborted
    • https://kb.netapp.com/on-prem/ontap/DP/NDMP/NDMP-KBs/Backups_with_CommVault_fail_because_of_NetApp_NDMP_issues
      Applies to ONTAP 9 NDMP CommVault IntelliSnap Networking Issue The following error is reported in the CommVault NasBackup.log: ERROR[bkp_svm_nas]: received error [10054]=[Unknown error] from socket se...Applies to ONTAP 9 NDMP CommVault IntelliSnap Networking Issue The following error is reported in the CommVault NasBackup.log: ERROR[bkp_svm_nas]: received error [10054]=[Unknown error] from socket send() call.