SANtricity OS upgrade failed with error while creating SYMbol due to connection error
Applies to
- StorageGRID Appliance
- StorageGRID 11.5, 11.6
Issue
- Following error seen in grid manager when attempting to upgrade SANtricity OS on StorageGRID appliance:
- Admin node's
gdu
-server.log
reports the following:
ERROR -- gdu-server: SANtricity OS precheck failed with: ERROR -- Connection error while creating SYMbol connection Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1897, in __init__ self._connect() File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1906, in _connect self._socket.connect((self._ip, 2463)) File "/usr/lib/python2.7/socket.py", line 228, in meth return getattr(self._sock,name)(*args) error: [Errno 111] Connection refused Traceback (most recent call last): File "/usr/local/bin/eos-upgrader.py", line 521, in <module> api=get_symbol_instance() File "/usr/local/bin/eos-upgrader.py", line 79, in get_symbol_instance get_symbol_instance._api = SYMbolAPI(args.ip, args.password) File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1897, in __init__ self._connect() File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1906, in _connect self._socket.connect((self._ip, 2463)) File "/usr/lib/python2.7/socket.py", line 228, in meth return getattr(self._sock,name)(*args) socket.error: [Errno 111] Connection refused