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    • Eth2 and Eth3 Port Flapping is present on NetApp H Series Storage Node
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Eth2_and_Eth3_Port_Flapping_is_present_on_NetApp_H_Series_Storage_Node
      Applies to NetApp H Series Storage Nodes Issue Eth2 and Eth3 Port Flapping is present in the event logs of the NetApp H Series Storage node Event ID Date:Time platformHardwareEvent Hardware fault dete...Applies to NetApp H Series Storage Nodes Issue Eth2 and Eth3 Port Flapping is present in the event logs of the NetApp H Series Storage node Event ID Date:Time platformHardwareEvent Hardware fault detected - NodeID - "Hardware fault ID XX text=Network interface eth3 is down or cable is unplugged." Event ID Date:Time platformHardwareEvent Hardware fault detected - NodeID - "Hardware fault ID XX text=Network interface eth2 is down or cable is unplugged."
    • StorageGRID appliance in unknown state and SANtricity System Manager also unavailable
      https://kb.netapp.com/hybrid/StorageGRID/Platforms/StorageGRID_appliance_in_unknown_state_and_SANtricity_System_Manager_also_unavailable
      StorageGRID Appliance node is in unknown state after a maintenance performed on the node (reboot, upgrade, expansion) and/or SANtricity System Manager isn't available (Connection refused) Oct 4 12:46:...StorageGRID Appliance node is in unknown state after a maintenance performed on the node (reboot, upgrade, expansion) and/or SANtricity System Manager isn't available (Connection refused) Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 1965, in _call_interface Oct 4 12:46:02 StorageGRID-PGE root: [2021-10-04 12:46:02+00:00 SGA] File "/usr/lib/python2.7/dist-packages/SYMbol/parser.py", line 2077, in _rpc_request
    • How to remove and re-image an Element node using the Cluster UI
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_remove_and_re-image_an_Element_node_using_the_Cluster_UI
      Applies to NetApp SolidFire Storage nodes Description Trigger an in-place Return To Factory Image (iRTFI) by removing a node from the cluster and re-adding it
    • How to set BMC time using ipmitool in mNode
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_set_BMC_time_using_ipmitool_in_mNode
      Applies to NetApp H-series Description This article describes how to set BMC time using ipmitool command instead of IPMI WebUI
    • How to RTFI a NetApp H410S Node via BMC
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_RTFI_a_NetApp_H410S_Node_via_BMC
      Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and conf...Applies to NetApp Element software NetApp H410S Description This KB describes how to RTFI a NetApp H410S Node via BMC Notes: This procedure is only applicable if the BMC is already accessible and configured with an IP address Do not close the browser during installation as you will lose connection to the ISO image and will break the installation
    • Element Software Download Agreement Boxes Greyed Out
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Element_Software_Download_Agreement_Boxes_Greyed_Out
      Applies to NetApp Element Software NetApp HCI Software Description After revisiting the NetApp Element Software download page from any type of web browser and selecting your desired version to downloa...Applies to NetApp Element Software NetApp HCI Software Description After revisiting the NetApp Element Software download page from any type of web browser and selecting your desired version to download, the next page disclaimer boxes " I have read the Caution/MustRead " and " I have read the Enduser License Agreement " are greyed out not allowing the boxes to be checked off.
    • Replacement Storage Node Not Showing Under PendingActive
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Replacement_Storage_Node_Not_Showing_Under_PendingActive
      Applies to NetApp SolidFire Storage Nodes NetApp H Series Storage Nodes Issue After a replacement storage node has been configured with its network and cluster settings verified and confirmed within t...Applies to NetApp SolidFire Storage Nodes NetApp H Series Storage Nodes Issue After a replacement storage node has been configured with its network and cluster settings verified and confirmed within the Terminal User Interface (TUI), the node is not showing up in the cluster UI under the Cluster | Nodes | PendingActive section.
    • NetApp H610S storage node power off and on procedure
      https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/NetApp_H610S_storage_node_power_off_and_on_procedure
      Turn the power off and on safely for NetApp H610S nodes during any scenario that requires a full power cycle and power drain. Using the Element web UI, identify and record the node IDs of each H610S s...Turn the power off and on safely for NetApp H610S nodes during any scenario that requires a full power cycle and power drain. Using the Element web UI, identify and record the node IDs of each H610S storage node. If you are performing the upgrade and shutdowns remotely, ensure that you have an assistant in the data center that can unplug each H610S node, or that you can remotely remove power from the nodes.
    • How to ssh to a cluster node running Element version 12.5 or greater
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_ssh_to_a_cluster_node_running_Element_version_12.5_or_greater
      Applies to NetApp Element software 12.5 & 12.7 NetApp HCI Secure Shell (SSH) Description This KB is designed to be a quick reference for accessing SolidFire cluster nodes that are running Element 12.5...Applies to NetApp Element software 12.5 & 12.7 NetApp HCI Secure Shell (SSH) Description This KB is designed to be a quick reference for accessing SolidFire cluster nodes that are running Element 12.5 or greater
    • Can we change the node name when the node is part of a cluster?
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Can_we_change_the_node_name_when_the_node_is_part_of_a_cluster
      Applies to Changing the node name of a storage node is possible when it is part of the cluster. Follow the steps: Go to https://<MIP>:442/ (node management IP) Go to tab Cluster settings On Hostname t...Applies to Changing the node name of a storage node is possible when it is part of the cluster. Follow the steps: Go to https://<MIP>:442/ (node management IP) Go to tab Cluster settings On Hostname type the desired new hostname Go to the management virtual IP (MVIP) and confirm that hostname has been changed According to the test result, there is no business impact. The event API Call(SetClusterConfig) will be recorded on Cluster Web UI > Reporting > Event log for every node rename operation.