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    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/AWS_connector_failed_to_upgrade
      Applies to Cloud Manager Connector using proxy AWS cloud platform Issue AWS connector failed to upgrade.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/How_to_configue_NO_PROXY_in_BlueXP
      Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypa...Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypass the Proxy.
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/On-Prem_occm_install_fails_because_of_PROXY
      Server access Error: Connection timed out (Connection timed out) url=https://s3-us-west-1.amazonaws.com/r...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://...Server access Error: Connection timed out (Connection timed out) url=https://s3-us-west-1.amazonaws.com/r...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://repo1.maven.org/maven2/net/m...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://oss.sonatype.org/content/rep...ev/json-smart/ Server access Error: Connection timed out (Connection timed out) url=https://repo.typesafe.com/typesafe/i...ev/json-smart/
    • https://kb.netapp.com/Cloud/BlueXP/DII/OCI_CI__Cloud_Volumes_Services_datasource_fails_with_failed_Connection_refused
      Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect...Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect to cv.eu-west-1.netapp.com:8080 [cv.eu-west-1.netapp.com/52.215.172.224] failed: Connection refused (Connection refused)
    • https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/HTTPs_AutoSupport_delivery_fails_with_a_PROXY
      AutoSupport configured with a Proxy Failed to connect to support.netapp.com port 443: Connection refused AutoSupports for one or more nodes fail to reach NetApp due to network timeout. Error: Timeout ...AutoSupport configured with a Proxy Failed to connect to support.netapp.com port 443: Connection refused AutoSupports for one or more nodes fail to reach NetApp due to network timeout. Error: Timeout was reached when connecting to the server Timeout messages in the notifyd logs to the proxy URL ... (message: connect to proxyurl_IP port 8080 failed: Operation timed out) ... (message: Failed to connect to proxyurl port 8080: Operation timed out)
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/rst_command_fails_with_Connection_closed_by_remote_host_when_proxy_server_is_configured
      Applies to Management Node 12.0 HCI 1.8 Issue rst command fails as below. Example : SF-DA15 ~ # rst -r sfsupport.solidfire.com -u element -p 50662 2020/08/28 05:37:06 socat[15880] E PROXY: 3 parameter...Applies to Management Node 12.0 HCI 1.8 Issue rst command fails as below. Example : SF-DA15 ~ # rst -r sfsupport.solidfire.com -u element -p 50662 2020/08/28 05:37:06 socat[15880] E PROXY: 3 parameters required kex_exchange_identification: Connection closed by remote host AIQ reporting is working normally. TCP session is not opened to proxy server with rst command.
    • https://kb.netapp.com/on-prem/ontap/da/NAS/NAS-KBs/Communication_issues_between_ONTAP_and_Veeam_Backup
      Applies to ONTAP Veeam Software Backup Issue When trying to verify the connection with ONTAP, Veeam displays the following error: Failed to connect to host <ONTAP_IP>
    • https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_Data_Collector_not_connecting
      Applies to Cloud Insights Issue Data Collector stopped connecting to Cloud Insights
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/Failed_to_fetch_workingenvironment_an_error_occurred_with_the_CBS_server
      Applies to BlueXP (Formerly Cloud Manager) Cloud Backup Services Issue No volumes are listed in Backup and Recovery and the following error is displayed: Inspecting the browser HAR logs, the request f...Applies to BlueXP (Formerly Cloud Manager) Cloud Backup Services Issue No volumes are listed in Backup and Recovery and the following error is displayed: Inspecting the browser HAR logs, the request fails with an HTTP status code of 500
    • https://kb.netapp.com/data-mgmt/AIQUM/AIQUM_Kbs/Active_IQ_Unified_Manager_does_not_send_ASUP_via_authenticated_proxy
      Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 9.5P1 and below OVA version or installed on RHEL Issue When using authentication in http proxy server in autosupport configuration, ...Applies to Active IQ Unified Manager 9.6+ OnCommand Unified Manager 9.5P1 and below OVA version or installed on RHEL Issue When using authentication in http proxy server in autosupport configuration, sending autosupport logs to NetApp fails sending ASUP without authentication via http proxy works Error message: Reason : 'Unable to tunnel through proxy. Proxy returns "HTTP/1.1 407 Proxy Authentication Required"'
    • https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Connector_is_showing_as_Inactive_in_the_Cloud_Manager_GUI
      Applies to Cloud Manager Connector Proxy Issue When expanding the Connector drop down, the connector in question is grayed out and shows Inactive. However, when checking via the local UI (Cloud Manage...Applies to Cloud Manager Connector Proxy Issue When expanding the Connector drop down, the connector in question is grayed out and shows Inactive. However, when checking via the local UI (Cloud Manager IP in the URL), the connector is visible and available to click on.