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    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_use_HCC_to_collect_Solidfire_cluster_logs
      Applies to Element Management Node (mNode) 11.3 and above Hybrid Cloud Control (HCC) Description Versions 11.3, 11.5, 11.7, and 11.8 utilize the swagger UI at https://<mnode_ip>/mnode Versions 12.0 an...Applies to Element Management Node (mNode) 11.3 and above Hybrid Cloud Control (HCC) Description Versions 11.3, 11.5, 11.7, and 11.8 utilize the swagger UI at https://<mnode_ip>/mnode Versions 12.0 and above use a log collection UI utility within HCC at https://<mnode_ip>/hcc Collecting logs from these mNodes can be accomplished via a version-appropriate UI method or by locating and gathering the individual log files on the mNode
    • https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Can_the_e0M_and_SP_BMC_interfaces_be_configured_on_different_subnets
      Logical interfaces (LIFs) configured on the e0M interface, and the SP/BMC network interface, both connect to the external management network by means of an internal network switch to a single physical...Logical interfaces (LIFs) configured on the e0M interface, and the SP/BMC network interface, both connect to the external management network by means of an internal network switch to a single physical port (graphically identified as the "wrench" port). Controllers that have separate, dedicated RJ45 ports for the e0M and BMC interfaces (such as the AFF A700s and the AFF A800) can been configured on different subnets.
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Cluster_not_reporting_on_Element_11.3_and_higher
      NetApp SolidFire Active IQ dashboard alerts ‘ Cluster has not reported to Active IQ in over 30 minutes’. There could be multiple causes for the alert such as  mNode could be offline, outage etc.