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    • How to configure iDRAC for remote management of SF series nodes
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_configure_iDRAC_for_remote_management_of_SF_series_nodes
      Applies to SolidFire Chassis SF series nodes iDRAC Description This KB discusses iDRAC, the different iDRAC versions and, how to configure iDRAC on a SolidFire SF series storage node.
    • LIC012:The license file does not exist.
      https://kb.netapp.com/Legacy/NetApp_HCI/OS/LIC012_The_license_file_does_not_exist
      Applies to NetApp HCI (Dell nodes) iDRAC When launching Virtual Console an error is displayed LIC012:The license file does not exist.
    • How to clear the amber blinking lights on Element
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_clear_the_amber_blinking_lights_on_Element
      Applies to NetApp Element software NetApp SF-Series NetApp H-series Description Underlying (resolved) BMC alerts may still trigger warning LEDs on the system. As long as the System Event List (SEL) ha...Applies to NetApp Element software NetApp SF-Series NetApp H-series Description Underlying (resolved) BMC alerts may still trigger warning LEDs on the system. As long as the System Event List (SEL) has not been cleared, the warning LEDs will remain activated. This article will describe how to clear the SEL from BMC/IPMI. Note: Not all LED errors can be resolved by clearing the SEL. Refer Additional Information for further steps/investigation that may be required.
    • How to modify SNMP community name value via iDRAC
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_modify_SNMP_community_name_value_via_iDRAC
      Applies to NetApp Element Software Simple Network Management Protocol (SNMP) SolidFire Nodes: SF4805, SF9605, SF9608, SF19210, SF38410 Dell iDRAC Description Modify "public" SNMP Community Name value ...Applies to NetApp Element Software Simple Network Management Protocol (SNMP) SolidFire Nodes: SF4805, SF9605, SF9608, SF19210, SF38410 Dell iDRAC Description Modify "public" SNMP Community Name value via iDRAC settings. Change the SNMP community string from public to non-standard value for security purposes. Simple Network Management Protocol (SNMP) is an industry-standard protocol used for remote monitoring and managmenet of network devices (UDP port 161).
    • How to reboot a iDRAC when web page refuse access
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_reboot_a_iDRAC_when_web_page_refuse_access
      Applies to NetApp Element software NetApp SolidFire SF-Series node Description How to reboot a iDRAC when web page refuse access
    • iDRAC reports alert "The chassis is open while the power is off" every 14 days
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/iDRAC_reports_alert_The_chassis_is_open_while_the_power_is_off_every_14_days
      Applies to NetApp Element storage Node Issue iDRAC alerts are triggered every 14 days around the same time iDRAC reports alert The chassis is open while the power is off but the node is up and running...Applies to NetApp Element storage Node Issue iDRAC alerts are triggered every 14 days around the same time iDRAC reports alert The chassis is open while the power is off but the node is up and running healthy
    • 'Thermal trip' followed by 'voltage outside of range' alerts on iDRAC
      https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Thermal_trip_followed_by_voltage_outside_of_range_alerts_on_iDRAC
      Applies to NetApp Element software NetApp SF-Series storage nodes integrated Dell Remote Access Controller (iDRAC) Issue Node is no longer responding Errors on iDRAC CPU <#> has a thermal trip (over-t...Applies to NetApp Element software NetApp SF-Series storage nodes integrated Dell Remote Access Controller (iDRAC) Issue Node is no longer responding Errors on iDRAC CPU <#> has a thermal trip (over-temperature) event The system board fail-safe voltage is outside of range The system board 3.3v PG voltage is outside of range The system board VCCIO PG voltage is out of range The system board NDC PG voltage is out of range Error in NetApp SolidFire Active IQ nodeOffline
    • SolidFire - How to change the system hostname on iDRAC
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_-_How_to_change_the_system_hostname_on_iDRAC
      Applies to Element OS SolidFire Nodes: SF4805, SF9605, SF9608, SF19210, SF38410 Dell iDRAC Description By default the 'System Host Name' on the iDRAC's Server Information are pulled from the Element O...Applies to Element OS SolidFire Nodes: SF4805, SF9605, SF9608, SF19210, SF38410 Dell iDRAC Description By default the 'System Host Name' on the iDRAC's Server Information are pulled from the Element OS. But in some cases, it doesn't get updated, even if you change from the iDRAC Web UI.
    • How to enable VLANs on the iDRAC interface
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/How_to_enable_VLANs_on_the_iDRAC_interface
      Applies to NetApp Element software NetApp SolidFire SF-Series node Description How to enable VLANs on the iDRAC interface
    • NetApp SolidFire nodes with "The system board PS(X) PG Fail voltage is outside of range" alert
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/NetApp_SolidFire_nodes_with_The_system_board_PS_X_PG_Fail_voltage_is_outside_of_range_alert
      Applies to SF38410 Nodes SF19210 Nodes SF9605 Nodes SF4805 Nodes Issue At the Event Logs at the BMC/iDRAC of the node, there are repetitive alerts being generated. These alerts are cosmetic and can be...Applies to SF38410 Nodes SF19210 Nodes SF9605 Nodes SF4805 Nodes Issue At the Event Logs at the BMC/iDRAC of the node, there are repetitive alerts being generated. These alerts are cosmetic and can be ignored. Example screenshots of the output can be seen in the Additional Information section of this article. For further investigation, please contact NetApp Technical Support and refer to this article.
    • Ping loss towards out-of-band interface on Element
      https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/Ping_loss_towards_out-of-band_interface_on_Element
      Applies to NetApp SolidFire SF-Series (all models starting with SF) Not applicable to NetApp H-series Out-of-band interface (BMC/iDRAC) Firmware revision of the iDRAC is 1.57.57 Issue SNMP tools are r...Applies to NetApp SolidFire SF-Series (all models starting with SF) Not applicable to NetApp H-series Out-of-band interface (BMC/iDRAC) Firmware revision of the iDRAC is 1.57.57 Issue SNMP tools are reporting intermittent ping drops towards the out-of-band interface Manual ping tests towards the out-of-band interface are showing drops