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    • https://kb.netapp.com/on-prem/solidfire/hardware_Kbs/SolidFire_HCI_management_node_boot_loop
      Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Reboo...Applies to Management Node (mNode/fdva) Element Software NetApp SF Series storage nodes NetApp H Series storage nodes NetApp Element Software NetApp HCI Issue Kernel panic error on mnode console Rebooting in 5 seconds.. messages code appears in the vSphere remote console session for the mnode and the node enters a never ending reboot cycle.
    • https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/Troubleshoot_ESXi_unresponsive_state
      Applies to NetApp HCI Compute VMware vSphere ESXi 6.x Description This article provides documented steps to help determine why an ESXi host may be unresponsive
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_suspend_fault_tolerance_on_virtual_machines_in_a_vSphere_cluster
      Applies to HCI Compute Node Description This article describes the procedure to suspend fault tolerance on virtual machines in a vSphere cluster.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/AutoSupport_Message__Host_connection_and_power_state
      KB is for the AutoSupport Message 'Host connection and power state'. It provides the solution when VMware alarm in NetApp SolidFire Active IQ is Alert Name: Host connection and power state and Descrip...KB is for the AutoSupport Message 'Host connection and power state'. It provides the solution when VMware alarm in NetApp SolidFire Active IQ is Alert Name: Host connection and power state and Description: Default alarm to monitor host connection and power state.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_RTFI_a_NetApp_HCI_node_or_Storage_Node_using_a_USB_key
      The only way to reset an existing ESXi installation starting with NetApp HCI 1.6+ is to use the Factory Reset option from the Compute TUI It is recommended to use Linux dd command to do a raw copy of ...The only way to reset an existing ESXi installation starting with NetApp HCI 1.6+ is to use the Factory Reset option from the Compute TUI It is recommended to use Linux dd command to do a raw copy of the Compute BootStrap OS ISO image onto the USB key Note: due to the larger size of the compute ISO image, it is possible that RTFI may show failures if the USB key is created using 3rd party USB creator applications.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_replace_compute_node_using_HCC
      For a full version that provides additional details such as when configuring the network when using the Element Plug-in for vCenter v5.0 or later or on how to change the password if you received a rep...For a full version that provides additional details such as when configuring the network when using the Element Plug-in for vCenter v5.0 or later or on how to change the password if you received a replacement node with a non-standard BMC password, visit the following links below: Note: If running Element software v12.7, the compute node should be on HCI software v1.10 first before applying the upgrade package for HCI software v1.11
    • https://kb.netapp.com/Legacy/NetApp_HCI/Hardware/PANIC_bora_vmkernel_main_dlmalloc_c_4924_Usage_error_in_dlmalloc_on_H410C
      H410C crashed throwing PSOD error PANIC bora/vmkernel/main/dlmalloc.c:4924 - Usage error in dlmalloc
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/AutoSupport_Message__Host_hardware_temperature_status
      AutoSupport Message: Host hardware temperature status. VMware alarm in NetApp SolidFire Active IQ: Host hardware temperature status. Troubleshooting steps to resolve this alarm is provided in this art...AutoSupport Message: Host hardware temperature status. VMware alarm in NetApp SolidFire Active IQ: Host hardware temperature status. Troubleshooting steps to resolve this alarm is provided in this article
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/How_to_disable_lockdown_mode_on_ESXi_host
      Applies to HCI Compute Node Description This article describes the procedure to disable lockdown mode on your ESXi host. Follow this procedure to correct a compute firmware upgrade health check issue.
    • https://kb.netapp.com/Legacy/NetApp_HCI/OS/NetApp_HCI_Compute_node_unresponsive_upon_switch_reboot
      Applies to NetApp HCI Compute nodes Issue ESXi host unresponsive during network switch upgrade
    • https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Manual_mNode_deployment_fails_on_ESXi_6.x_due_to_expired_certificate
      Manual mNode deployment fails on VMware ESXi 6.5 and 6.7 due to "Invalid Certificate". When deploying mNode manually via vCenter 6.5 and 6.7, the "Publisher" field of the "Review details" pane indicat...Manual mNode deployment fails on VMware ESXi 6.5 and 6.7 due to "Invalid Certificate". When deploying mNode manually via vCenter 6.5 and 6.7, the "Publisher" field of the "Review details" pane indicates that the certificate is invalid. If you use the Flash client, the OVA will be blocked from deploying. You do not have the option to accept the OVA as untrusted and proceed anyway. If you use the HTML5 client, you will not have any issue deploying.