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    • BlueXP Backup Policy is Missing After SVM Migration in ONTAP
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/BlueXP_Backup_Policy_is_Missing_After_SVM_Migration_in_ONTAP
      Applies to ONTAP 9 BlueXP (Cloud Backup Services) SVM Migration Issue After migrating a Storage Virtual Machine (SVM) from Cluster1 to Cluster2 using 'vserver migrate'The backup policy managed by the ...Applies to ONTAP 9 BlueXP (Cloud Backup Services) SVM Migration Issue After migrating a Storage Virtual Machine (SVM) from Cluster1 to Cluster2 using 'vserver migrate'The backup policy managed by the BlueXP connector is missing The volumes are present on the new system, but the Backup policies are not visible in the BlueXP console The 'Backup Policies' are in the 'Protection Policies' Tab in Bluexp
    • SnapMirror to Cloud fails with "snapshot copy is incompatible"
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/SnapMirror_to_Cloud_fails_with_snapshot_copy_is_incompatible
      Applies to ONTAP 9.x SnapMirror Cloud Backup Service CBS Issue CBS backup initialization fails with: Failed to transfer Snapshot copy "snapname" from source "SVM1:vol1" because the snapshot copy is in...Applies to ONTAP 9.x SnapMirror Cloud Backup Service CBS Issue CBS backup initialization fails with: Failed to transfer Snapshot copy "snapname" from source "SVM1:vol1" because the snapshot copy is incompatible.
    • BlueXP Cloud Backup Service fails with "Failed to find information for object store configuration"
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/BlueXP_Cloud_Backup_Service_fails_with_Failed_to_find_information_for_object_store_configuration
      Failed to find information for object store configuration with"usage" of "data" in Dblade for endpoint"netappbackupexxxx:/objstore/xxxx_dst
    • Snapmirror to CBS is queued or stuck in a transferring state
      https://kb.netapp.com/on-prem/ontap/DP/SnapMirror/SnapMirror-KBs/Snapmirror_to_CBS_is_queued_or_stuck_in_a_transferring_state
      Applies to ONTAP 9.8P11 SnapMirror NetApp Cloud Backup service (CBS) Issue SnapMirrors from one node are queued or stuck in a transferring state SnapMirrors to CBS still works from other nodes
    • Unable to remove and deactivate old backups from the Cloud Backup Service Interface
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/Unable_to_remove_and_deactivate_old_backups_from_the_Cloud_Backup_Service_Interface
      Applies to Cloud Backup Service (CBS) Cloud Manager 3.9.11 Issue An outage in AWS has forced an unexpected shutdown of a CVO instance. However, once it recovered, Cloud Backup shows stale or orphaned ...Applies to Cloud Backup Service (CBS) Cloud Manager 3.9.11 Issue An outage in AWS has forced an unexpected shutdown of a CVO instance. However, once it recovered, Cloud Backup shows stale or orphaned backups in the Backup list interface and cannot be removed.
    • How to create GCP service account for Cloud Volumes ONTAP in GCP
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/How_to_create_GCP_service_account_for_Cloud_Volumes_ONTAP_in_GCP
      Applies to Google Cloud Platform (GCP) Cloud Volumes ONTAP (CVO) GCP Service Account Cloud Backup Service Cloud Tiering Description This procedure explain How to create a GCP service account with nece...Applies to Google Cloud Platform (GCP) Cloud Volumes ONTAP (CVO) GCP Service Account Cloud Backup Service Cloud Tiering Description This procedure explain How to create a GCP service account with necessary permissions to be attached to CVO in GCP during deployment if using Cloud Backup Service and/or Cloud Tiering else turn the Service Account off during CVO create. Note: For existing deployment, a reboot of the instances would be needed in order to apply the changes.
    • AWS region dropdown empty when trying to configure/activate BlueXP backup
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/AWS_region_dropdown_empty_when_trying_to_configure_activate_BlueXP_backup
      When configure/activate BlueXP backup, the AWS region drop down is empty 2023-07-04 08:05:21,771 UTC ERROR [Fabric Pool Resources Cleanup ] [aMjOdo0J] [             ] [System ] (simplicator-akka.actor...When configure/activate BlueXP backup, the AWS region drop down is empty 2023-07-04 08:05:21,771 UTC ERROR [Fabric Pool Resources Cleanup ] [aMjOdo0J] [             ] [System ] (simplicator-akka.actor.default-dispatcher-91) [SimplicatorServerActor:284] ******************** Simplicator request to http://localhost:8080/AwsProtocol/de...ketsWithPrefix failed: Unable to load credentials.
    • No objects are moved to Glacier even though archive-after-days is 0
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/No_objects_are_moved_to_Glacier_even_though_archive-after-days_is_0
      Applies to NetApp BlueXP backup and recovery (formerly Cloud Backup) Amazon Web Services (AWS) Using backup policy with Archival after 0 days and GLACIER Issue Storage Class of Backups in BlueXP is St...Applies to NetApp BlueXP backup and recovery (formerly Cloud Backup) Amazon Web Services (AWS) Using backup policy with Archival after 0 days and GLACIER Issue Storage Class of Backups in BlueXP is Standard and is not changed to Archived Storage class of Objects in AWS Management Console is Standard and is not changed to Glacier Flexible Retrieval (formerly Glacier) There is only a rule for Transition to Standard-IA on Lifecycle rules in AWS Management Console
    • Cannot add existing NetApp SaaS subscription in Azure while enabling CBS for On-prem
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cannot_add_existing_NetApp_SaaS_subscription_in_Azure_while_enabling_CBS_for_On-prem
      Applies to Cloud Backup Service(CBS) Onprem(FAS/AFF) to Azure Page Blob NetApp Software As A Service (SaaS) subscription Issue Cannot select add existing NetApp SaaS (Marketplace) subscription in Azur...Applies to Cloud Backup Service(CBS) Onprem(FAS/AFF) to Azure Page Blob NetApp Software As A Service (SaaS) subscription Issue Cannot select add existing NetApp SaaS (Marketplace) subscription in Azure, though valid (not expired) while enabling CBS for On-prem. Also creating a new NetApp SaaS (Marketplace) subscription in Azure one during enablement of CBS for On-prem fails on Cloud Manager UI -> Backup and Restore -> Activate Backup
    • Cloud Backup Services(CBS) is stuck in transferring state long time
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Backup_Service/Cloud_Backup_Services_CBS_is_stuck_in_transferring_state_long_time
      Applies to Cloud Backup Services(CBS) Snapmirror to Cloud(S2C) ONTAP 9 Issue Cloud Backup Services(CBS) is stuck in transferring state long time Through network monitoring, there is almost no data tra...Applies to Cloud Backup Services(CBS) Snapmirror to Cloud(S2C) ONTAP 9 Issue Cloud Backup Services(CBS) is stuck in transferring state long time Through network monitoring, there is almost no data transfer (or a very small amount of data). The transfer works at a normal speed in the beginning, but later on, SnapMirror almost no data transferred but is stuck in transferring state(several hours) This occurs mainly in a large amount of data transferring during SnapMirror update (for example > 100G)
    • Cloud Backup Service shows unexpected backup information
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Backup_Service_shows_unexpected_backup_information
      Applies to Cloud Backup Service (CBS) Cloud Manager Connector (OCCM) Cloudvolume ONTAP (CVO) ONTAP 9.7P6 Issue The backup for a volume appears in the 'Failed' status in the console There is no error m...Applies to Cloud Backup Service (CBS) Cloud Manager Connector (OCCM) Cloudvolume ONTAP (CVO) ONTAP 9.7P6 Issue The backup for a volume appears in the 'Failed' status in the console There is no error message for this failure. The backup for the rest of the volumes appears Active The number of backups that appears for all volumes is 0 (retention policy of 7 daily)