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Network interface card hang can result in slow network connections
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Network_interface_card_hang_can_result_in_slow_network_connections
X1147A network interface card Slow network connections observed on the system. 11/14/2020 21:25:15 NETAPP-01 ERROR netif.hangDetected: Network interface e4b hung (transmit). 11/14/2020 20:38:06 NETAPP...X1147A network interface card Slow network connections observed on the system. 11/14/2020 21:25:15 NETAPP-01 ERROR netif.hangDetected: Network interface e4b hung (transmit). 11/14/2020 20:38:06 NETAPP-01 ERROR netif.hangDetected: Network interface e4b hung (transmit). 11/14/2020 20:37:58 NETAPP-01 ERROR netif.hangDetected: Network interface e4a hung (transmit). 11/14/2020 20:08:15 NETAPP-01 ERROR netif.hangDetected: Network interface e4a hung (transmit).
A400/FAS8300/FAS8700 PSU missing even after replacement
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/A400_FAS8300_FAS8700_PSU_missing_even_after_replacement
Tue May 14 13:05:57 -0700 [scc57n13b: env_mgr: callhome.chassis.ps.rm:error]: Call home for CHASSIS POWER SUPPLY REMOVED: PS 1 Health alert for missing FRU is present on the cluster: Probable Cause: P...Tue May 14 13:05:57 -0700 [scc57n13b: env_mgr: callhome.chassis.ps.rm:error]: Call home for CHASSIS POWER SUPPLY REMOVED: PS 1 Health alert for missing FRU is present on the cluster: Probable Cause: PSU1 is not present in the chassis XXXXXXXXXX. Possible Effect: The nodes in the chassis might not function effectively or redundancy might be lost. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU) and ways to check or replace it.
Missing SFP information on used Ethernet ports e0a/e0b - ports are down
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Missing_SFP_information_on_used_Ethernet_ports_e0a_e0b_ports_are_down
Applies to ONTAP 9 QSFP Issue e0b link down, no link lights, no SFP information slot 0: 10G/25G Ethernet Controller CX5 e0a MAC Address: d0:39:ea:1e:44:a8 (auto-25g_cr-fd-up) SFP Vendor: Molex SFP Par...Applies to ONTAP 9 QSFP Issue e0b link down, no link lights, no SFP information slot 0: 10G/25G Ethernet Controller CX5 e0a MAC Address: d0:39:ea:1e:44:a8 (auto-25g_cr-fd-up) SFP Vendor: Molex SFP Part Number: 1111455002 SFP Serial Number: 93A2012020609 e0b MAC Address: d0:39:ea:1e:44:a9 (auto-25g_cr-fd-up) SFP Vendor: SFP Part Number: SFP Serial Number: Device Type: CX5 PSID(NAP0000000006) Firmware Version: 16.25.1020
ONTAP upgrade paused due to aborted AUTOBOOT on the node
https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/ONTAP_upgrade_paused_due_to_aborted_AUTOBOOT_on_the_node
Applies to ONTAP upgrade During ONTAP upgrade, the upgrade is paused as the node does not boot to "waiting for giveback". From the console logs, it is found that Autoboot was aborted as the upgrading ...Applies to ONTAP upgrade During ONTAP upgrade, the upgrade is paused as the node does not boot to "waiting for giveback". From the console logs, it is found that Autoboot was aborted as the upgrading node booted to the backup image, which in turn disrupted the ONTAP upgrade: Ready to boot. Boot Loader version 6.4.3 Copyright (C) 2000-2003 Broadcom Corporation. Portions Copyright (C) 2002-2019 NetApp, Inc. *** Booted from Backup Firmware Image *** ACPI RSDP Found at 0x6c41a000 Abort AUTOBOOT
ONTAP upgrade after controller upgrade fails with SAN or NVMe LIFs down and delete fails
https://kb.netapp.com/on-prem/ontap/Upgrade/Upgrade-KBs/ONTAP_upgrade_after_controller_upgrade_fails_with_SAN_or_NVMe_LIFs_down_and_delete_fails
ONTAP upgrade after controller hardware upgrade pauses. Error: SAN or NVMe LIFs are currently down, potentially causing an outage when the cluster is upgraded. Action: Before upgrading, bring all SAN ...ONTAP upgrade after controller hardware upgrade pauses. Error: SAN or NVMe LIFs are currently down, potentially causing an outage when the cluster is upgraded. Action: Before upgrading, bring all SAN and NVMe LIFs up using the 'network interface modify { -data-protocol fcp|iscsi|fc-nvme|nvme-tcp } -status-admin up' command. Attempts to delete the FC LIFs fails. To disable the LIF, use the "network interface modify" command to change the LIF's "status-admin" setting to "down".
Sensors LED1 or LED2 upper non-critical threshold causes Environmental Shutdown
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Sensors_LED1_or_LED2_upper_non-critical_threshold_causes_Environmental_Shutdown
Temperature sensors LED1 and LED2 trigger an environmental shutdown when the upper non-critical threshold (43°C) has been reached, instead of the upper critical threshold that normally triggers enviro...Temperature sensors LED1 and LED2 trigger an environmental shutdown when the upper non-critical threshold (43°C) has been reached, instead of the upper critical threshold that normally triggers environmental shutdowns: [Node1: env_mgr: monitor.shutdown.chassisOverTemp:EMERGENCY]: Chassis temperature is too hot: Ambient temperature is warning high. [Node1: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: LED2 Temp is warning high (43 C).
AFF-A400 panic due to uncorrectable machine check error
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/AFF-A400_panic_due_to_uncorrectable_machine_check_error
SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x00000000ae000000>(UCR_BUS_LOG(174),UCR_DEVICE_LOG(0),UCR_FUNCTION_...SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x00000000ae000000>(UCR_BUS_LOG(174),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(174,0,0):ErrSrcID(CorrSrc(0),UCorrSrc(0xae00)), PLX PCIE 8796 switch on Controller. . in SK process wafl_ise_se_proc_3 on release 9.7P5 (C)'}