SnapManager for Oracle backups fail to connect to spawned helper process
Applies to
SnapManager for Oracle (SMO)
Issue
SMO backups fail with the error:
Cannot perform operation: Backup Create. Root cause: REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.
[ERROR] REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.
[ERROR] EXE-00003: Killing spawned process for command: ./bin/launch-java com.netapp.common.remote.RemoteObjectFactoryImpl <RemoteIP> <PortNum>
[ERROR] SMO-13032: Cannot perform operation: Backup Create. Root cause: REMOTE-00005: Timeout of 60.0 seconds trying to connect to spawned helper process.
[ERROR] SMO-13048: Backup Create Operation Status: FAILED