Skip to main content
NetApp Knowledge Base

SMHV backup tasks failed because of licensing problems

  1. Last updated
    Feb 7, 2022
  2. Save as PDF
Views:
288
Visibility:
Public
Votes:
1
Category:
snapmanager-for-hyper-v
Specialty:
legacy
Last Updated:
2/7/2022, 8:24:01 AM

Applies to

  • SnapManager for Hyper-V  (SMHV)
  • SnapDrive for Windows (SDW)

Issue

SMHV backup failing with SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
 
Error message:
[...] Preparing for backup of [Hyper-V]
[...] Failed to take backup of VM [Hyper-V] as it cannot be backed up online.
[...] SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
[...] Backup task: failed to complete
[...] An error occurred while creating the Hyper-V backup.
[...] SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
 
Note:
Log location: C:\ProgramData\NetApp\SnapManager For Hyper-V\Reports\Backup\
Log file name:  <dataset_name>_[job]-cc_[ondemand]_<timestamp>
_Failed.txt

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.