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    • How to free up a license
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/How_to_free_up_a_license
      Applies to ONTAP Select Licensing Description License 1 is in use and has a lower capacity then License 2, which is not in use. This procedure explains how to free up License 1 so that License 2 can b...Applies to ONTAP Select Licensing Description License 1 is in use and has a lower capacity then License 2, which is not in use. This procedure explains how to free up License 1 so that License 2 can be used instead.
    • New Ontap License add issues warning: License update grace period validation active, with time limit of 24 hours
      https://kb.netapp.com/on-prem/ontap/Ontap_OS/OS-KBs/New_Ontap_License_add_issues_warning__License_update_grace_period_validation_active_with_time_limit_of_24_hours
      Applies to ONTAP 8.2 7-mode Issue After applying the new licenses, the controller shows all old and new licenses and also starts reporting that grace period validation is active with time limit of 24 ...Applies to ONTAP 8.2 7-mode Issue After applying the new licenses, the controller shows all old and new licenses and also starts reporting that grace period validation is active with time limit of 24 hours. Node-A> license show Warning: License update grace period validation active. Showing licenses associated with both the original and all updated system serial numbers. There are 24 hours left in the grace validation period.
    • Global File Cache: TService stops automatically, due to license server validation of licenses
      https://kb.netapp.com/Cloud/BlueXP/edge_caching/Global_File_Cache__TService_stops_automatically_due_to_license_server_validation_of_licenses
      Applies to Global File Cache (GFC) License Management Server (LMS) Issue The service that GFC depends on, TSERVICE, stops every 15 minutes by itself.
    • Volume Encryption license status is "Unlicensed" in System Manager
      https://kb.netapp.com/on-prem/ontap/DM/Encryption/Encryption-KBs/Volume_Encryption_license_status_is_Unlicensed_in_System_Manager
      Applies to ONTAP 9 Licensing Issue Volume Encryption license status is "Unlicensed" in System Manager
    • How to reclaim capacity tier license in ONTAP SELECT by removing aggregate
      https://kb.netapp.com/on-prem/ontap/ontap-select/Select-KBs/How_to_reclaim_capacity_tier_license_in_ONTAP_SELECT_by_removing_aggregate
      While this procedure will remove the VMDK and return that as useable space upon the datastore/storage pool and the license will reflect an available capacity that appears to be accurate, the total use...While this procedure will remove the VMDK and return that as useable space upon the datastore/storage pool and the license will reflect an available capacity that appears to be accurate, the total used capacity will continue to reflect the full amount.
    • SMHV backup tasks failed because of licensing problems
      https://kb.netapp.com/Legacy/SnapManager/SMHV_backup_tasks_failed_because_of_licensing_problems
      SnapManager for Hyper-V (SMHV) SMHV backup failing with SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted [...] Preparing for backup of [Hyper-V] [...] Fa...SnapManager for Hyper-V (SMHV) SMHV backup failing with SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted [...] Preparing for backup of [Hyper-V] [...] Failed to take backup of VM [Hyper-V] as it cannot be backed up online. [...] Backup task: failed to complete [...] An error occurred while creating the Hyper-V backup. [...] SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
    • Serial number is already used by Cloud Volumes ONTAP
      https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Serial_number_is_already_used_by_Cloud_Volumes_ONTAP
      Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX.","causeMessage":"BadRequestException: Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP...Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX.","causeMessage":"BadRequestException: Serial Number 'XXXXXXXXXXX' is already used by Cloud Volumes ONTAP VsaWorkingEnvironment-XXXXX. REMINDER: Your Cloud Volumes ONTAP subscription license is going to expire soon and you should contact your Sales Representative to renew your subscription as soon as possible.
    • CVO upgrade fails without error message due to NSS account check failure
      https://kb.netapp.com/Cloud/Cloud_Volumes_ONTAP/CVO_upgrade_fails_without_error_message_due_to_NSS_account_check_failure
      Applies to Cloud Volumes ONTAP (CVO) Cloud Manager OnCommand Cloud Manager (OCCM) Connector Licensing IDaaS Issue CVO upgrade fails without error message Connector timeline shows a pending Renew Licen...Applies to Cloud Volumes ONTAP (CVO) Cloud Manager OnCommand Cloud Manager (OCCM) Connector Licensing IDaaS Issue CVO upgrade fails without error message Connector timeline shows a pending Renew License action from an earlier date
    • SaaS registration failing with "Error code E999"
      https://kb.netapp.com/Legacy/SaaS_Backup/SaaS_registration_failing_with_Error_code_E999
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) Issue Initial registration for SaaS failing at Step 3 (Service Offering) Add a Service Provider > Subscription type > Licensed Error: Invalid SSO...Applies to SaaS Backup for Microsoft Office 365 (SaaS) Issue Initial registration for SaaS failing at Step 3 (Service Offering) Add a Service Provider > Subscription type > Licensed Error: Invalid SSO username or password provided. A system Error occured. Please try again. If error persists, please contact Netapp Support and provide Error code E999. Thank you