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Backup fails where SMHV unable to find the snapinfo share

Last Updated:

Applies to

  • SnapManager for Hyper-V (SMHV)
  • SMB connection
  • Snapinfo share


  • Backup fails with the following error in the SMHV job report:

Error creating Snapshot copy on: \\<snapinfo_path>.
Snapshot Name: <snapinfo_snapshot>
Error code : -1
Details : Your backup operation failed.
Failed to get storage system for host resource : Name : \\<snapinfo_path>, Type: SDSMBShare 

  • The snapinfo share path is correct and accessible on the Hyper-V cluster


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