Skip to main content
NetApp Knowledge Base

BRTOLS fails to backup with no Errors/Warnings

  1. Last updated
  2. Save as PDF
Views:
196
Visibility:
Public
Votes:
5
Category:
snapmanager-for-sap
Specialty:
legacy
Last Updated:

Applies to

SnapManager for SAP (SMSAP)

Issue

When running the backint command no snapshot is taken.

After checking the backint log file and the SMSAP server.log this Exceptions appears

[ INFO] SMSAP-07822: Using directory /oracle/SID_NAME/sapbackup for writing the .switch files.
Operation failed. Error: java.lang.NullPointerException

2020-09-18 16:30:26,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:27,018 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:28,019 [qtp633070006-243] [DEBUG]: Waiting for RemoteObjectFactory to be registered with GUID b173075e3f6ced5b4623bdfac34a0590 ...
2020-09-18 16:30:29,019 [qtp633070006-243] [DEBUG]: Successfully bound to RemoteObjectFactory with GUID b173075e3f6ced5b4623bdfac34a0590
2020-09-18 16:30:36,113 [qtp633070006-243] [DEBUG]: ServerOperationRunner caught Throwable
java.lang.NullPointerException
        at com.netapp.dlm.auth.CredentialManager.assertAuthenticatedForProfile(CredentialManager.java:453)
        at com.netapp.dlm.repository.common.RepositoryManager$ProfileQuery.queryProfileByName(RepositoryManager.java:1302)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.