SaaS backups failing after adding new service accounts
Applies to
- SaaS Backup for Microsoft Office 365 (SaaS)
- SharePoint Online (SPO)
- OneDrive for Business (OD4B)
- O365 Groups
Issue
- After configuring new service groups in SaaS backup, the above backups are failing
- The service accounts have Exchange Admin, Sharepoint Admin and App Impersonation permissions
- Error in SaaS Backup UI:
Internal error. Please contact NetApp support