SMBR failing with "Command Mount-SdSnapshot failed" cause by missing Powershell Module
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- Category:
- single-mailbox-recovery-smbr
- Specialty:
- legacy
- Last Updated:
Applies to
- Single Mailbox Recovery (SMBR)
- SnapCenter Plug-in for Windows (SCW)
- SnapCenter Plug-in for Exchange (SCE)
- SnapDrive for Windows (SDW)
Issue
- During recovery when you select Mount/Launch button the GUI will display:
"Command Mount-SdSnapshot failed. Please contact technical support representative"
SnapshotManager.log
might include the one of the following statement:
1.A parameter cannot be found that matches parameter name 'AutopickMountPoint'.Exception stack:
2.ERROR ao - Command execution error: FullyQualifiedErrorId: System.ArgumentExceptionException message: Input path '<LUN_Path>' is not supported :Exception stack:
System.Management.Automation.CommandNotFoundException:
The command "Open-SmConnection" is not recognized as the name of a cmdlet, a function, a script file or an executable program. Check the spelling of the command, and if the path is correct (if contained), and retry the command.