Skip to main content
NetApp Knowledge Base

WFA custom workflow failing with "Connection timeout" errors

  1. Last updated
  2. Save as PDF
Views:
273
Visibility:
Public
Votes:
0
Category:
oncommand-workflow-automation-wfa
Specialty:
legacy
Last Updated:

Applies to

OnCommand Workflow Automation 4.2

Issue

Custom workflows are sporadically failing with the connection time out as shown below in the workflow execution snippet.

07:14:40.923 INFO [CG Create] Executing Command: New-NcConsistencyGroup - Snapshot -Immediate 07:15:04.032 ERROR [CG Create] Command failed for Workflow 'Database Refresh Mgmt - ABCDXYZ- V1' with error : Connection timed out 07:15:04.032 INFO [CG Create] ***** Workflow Execution Failed *****

Cluster's audit log reflect the same connection timeout failure-

00000023.000f8a9c 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239736 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: ^M Hourly_CGSnap_52_Friday_November_08_2019_00_50_55^M ^M N1PL_PD_BTFCU52_Vol07^M N1PL_PD_BTFCU52_Vol08^M N1PL_PD_BTFCU52_Vol11^M N1PL_PD_BTFCU52_Vol12^M N1PL_PD_BTFCU52_Vol15^M N1PL_PD_BTFCU52_Vol16^M Knowledgebase N1PL_PD_BTFCU52_Vol01^M N1PL_PD_BTFCU52_Vol02^M N1PL_PD_BTFCU52_Vol03^M N1PL_PD_BTFCU52_Vol04^M N1PL_PD_BTFCU52_Vol05^M ^M ^M :: Pending 00000023.000f8a9d 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239736 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: cg-start :: Success 00000023.000f8a9e 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239739 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: ^M 678873463^M ^M :: Pending 00000023.000f8a9f 0b8c66b4 Fri Nov 08 2019 00:51:09 +05:30 [kern_audit:info:1985] 8503e80000239739 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: Connection timed out :: ONTAPI :: Error >

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.