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WFA custom workflow failing with "Connection timeout" errors

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198
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Category:
oncommand-workflow-automation-wfa
Specialty:
om
Last Updated:

Applies to

OnCommand Workflow Automation 4.2

Issue

Custom workflows are sporadically failing with the connection time out as shown below in the workflow execution snippet.

07:14:40.923 INFO [CG Create] Executing Command: New-NcConsistencyGroup - Snapshot -Immediate 07:15:04.032 ERROR [CG Create] Command failed for Workflow 'Database Refresh Mgmt - ABCDXYZ- V1' with error : Connection timed out 07:15:04.032 INFO [CG Create] ***** Workflow Execution Failed *****

Cluster's audit log reflect the same connection timeout failure-

00000023.000f8a9c 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239736 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: ^M Hourly_CGSnap_52_Friday_November_08_2019_00_50_55^M ^M N1PL_PD_BTFCU52_Vol07^M N1PL_PD_BTFCU52_Vol08^M N1PL_PD_BTFCU52_Vol11^M N1PL_PD_BTFCU52_Vol12^M N1PL_PD_BTFCU52_Vol15^M N1PL_PD_BTFCU52_Vol16^M Knowledgebase N1PL_PD_BTFCU52_Vol01^M N1PL_PD_BTFCU52_Vol02^M N1PL_PD_BTFCU52_Vol03^M N1PL_PD_BTFCU52_Vol04^M N1PL_PD_BTFCU52_Vol05^M ^M ^M :: Pending 00000023.000f8a9d 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239736 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: cg-start :: Success 00000023.000f8a9e 0b8c6630 Fri Nov 08 2019 00:50:56 +05:30 [kern_audit:info:1985] 8503e80000239739 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: ^M 678873463^M ^M :: Pending 00000023.000f8a9f 0b8c66b4 Fri Nov 08 2019 00:51:09 +05:30 [kern_audit:info:1985] 8503e80000239739 :: :ontapi :: :59089 :: SVM_SAN:wfa_user :: Connection timed out :: ONTAPI :: Error >

 

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