Skip to main content
NetApp Knowledge Base

OnCommand Unified Manager Core (DFM) monitor and eventd services are not started

Last Updated:

Applies to

OnCommand Unified Manager Core (UM) (DFM) 5.x


After installing OnCommand Unified Manager Core, any controllers that are added are not updating. Upon further investigation, it is seen that the eventd and monitord services are not running and will not stay started.

Messages similar to the following are seen in the logs:


Sep 04 06:07:51 [dfmeventd: INFO]: [3794558:0x7fc0efef07c0]: starting event service
Sep 04 06:07:51 [dfmeventd:ERROR]: [3794558:0x7fc0efef07c0]: eventd could not find port to listen in range 49152-65535 after 25 retries
Sep 04 06:07:51 [dfmeventd:ERROR]: [3794558:0x7fc0efef07c0]: Could not initialize server socket


Sep 04 06:07:51 [dfmmonitor: INFO]: [3794560:0x7feae76ff7c0]: Starting monitoring.
Sep 04 06:07:52 [dfmmonitor:ERROR]: [3794560:0x7feae76ff7c0]: Error while sending event dfm.license.limit:ok: Cannot contact the event server
Sep 04 06:07:52 [dfmmonitor:ERROR]: [3794560:0x7feae22d6700]: monitor could not find port to listen in range 49152-65535 after 25 retries
Sep 04 06:07:52 [dfmmonitor:ERROR]: [3794560:0x7feae22d6700]: Could not initialize server socket

Logs are located in:

Linux: /opt/NTAPdfm/log

Windows: <install_path>\NetApp\DataFabric Manager\DFM\log


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.