Skip to main content
NetApp Knowledge Base

OnCommand/ActiveIQ Unified Manager GUI failed to load with ERROR 404 due to bad sectors in the disk

  1. Last updated
    Aug 31, 2021
  2. Save as PDF
Views:
638
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
legacy
Last Updated:
8/31/2021, 6:16:41 AM

Applies to

OnCommand Unified Manager (OCUM) 9.5.x
Active IQ Unified Manager(AIQUM) 9.6.x
Active IQ Unified Manager(AIQUM) 9.7.x
Active IQ Unified Manager(AIQUM) 9.8.x

Issue

OnCommand/ActiveIQ Unified Manager GUI failed to load with ERROR 404 and the following error will be observed in dfm-app.war and dfm-report-app.ear files.

dfm-report-app.ear.failed

"{\"WFLYCTL0080: Failed services\" => {\"jboss.deployment.unit.\\\"dfm-report-app.ear\\\".STRUCTURE\" => \"WFLYSRV0153: Failed to process phase STRUCTURE of deployment \\\"dfm-report-app.ear\\\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYEE0054: Failed to process children for EAR [\\\"/D:/Program Files/NetApp/essentials/jboss/bin/content/dfm-report-app.ear\\\"]
    Caused by: java.io.FileNotFoundException: D:\\\\Program Files\\\\NetApp\\\\essentials\\\\jboss\\\\standalone\\\\tmp\\\\vfs\\\\deployment\\\\deploymentb0367d921985032\\\\JBOSS_OpenTextJavaComponents.war-8cf594c6b989029a\\\\WEB-INF\\\\platform\\\\plugins\\\\com.actuate.birt.report.engine.emitter.xif_24.4.0.v201804241808\\\\com\\\\actuate\\\\birt\\\\report\\\\engine\\\\emitter\\\\xif\\\\driver\\\\BirtCallbackParserDriver.class (The system cannot find the path specified)\"}}"

dfm-app.war.failed

"{\"WFLYCTL0080: Failed services\" => {\"jboss.deployment.unit.\\\"dfm-app.war\\\".STRUCTURE\" => \"WFLYSRV0153: Failed to process phase STRUCTURE of deployment \\\"dfm-app.war\\\"
    Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: WFLYSRV0160: Failed to mount deployment content
    Caused by: java.io.FileNotFoundException: D:\\\\Program Files\\\\NetApp\\\\essentials\\\\jboss\\\\standalone\\\\tmp\\\\vfs\\\\temp\\\\temp907de5d7b883bef0\\\\content-e5c379717e579bbb\\\\OnCommand\\\\module\\\\component\\\\roleimages\\\\RoleImageView.js (The file or directory is corrupted and unreadable)\"}}"
 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.