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How to suppress automatic case creation during scheduled maintenance windows - Data ONTAP 7-mode

  1. Last updated
    Feb 14, 2022
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263
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
7dot
Last Updated:
2/14/2022, 1:04:27 PM

Applies to

  • Data ONTAP 7-mode
  • AutoSupport
  • Scheduled Maintenance
  • Automatic case generation

Description

An AutoSupport feature is available that prevents unnecessary cases from being created by AutoSupport messages during a scheduled maintenance window.

  • We are planning to do some maintenance work. How do I stop unnecessary cases from being created by AutoSupport messages that are triggered during this scheduled maintenance window?
  • How do I stop receiving e-mails or phone calls from NetApp technical support personnel during planned maintenance activity?
  • What are the best practices for suppressing unnecessary AutoSupport e-mail cases during maintenance windows?

 

 

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