Skip to main content
NetApp Knowledge Base

Unable to upload NetApp Element 12.7 upgrade image to the cluster on HCC

Views:
159
Visibility:
Public
Votes:
1
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

NetApp Element software 12.7 and above

Issue

After browsing to and uploading the Element software 12.7 upgrade image on the HCC the following error is displayed:

The uploaded file is not a compatible upgrade package for the selected cluster. It might be compatible for upgrading other clusters in this installation. Select another cluster to check compatibility with the uploaded files. Note: It might take up to 15 minutes for the package to display for all applicable clusters.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.