Skip to main content
NetApp Knowledge Base

HCC stuck on 'Welcome to NetApp Hybrid Cloud Control' page with no cluster informtion

  1. Last updated
    Apr 5, 2025
  2. Save as PDF
Views:
338
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:
4/5/2025, 4:10:14 PM

Applies to

  • NetApp Hybrid Cloud Control manageability suite (HCC)
  • NetApp Management Node (mNode)

Issue

  • Login into HCC shows no nodes or clusters anymore. HCC UI shows 'Welcome to NetApp Hybrid Cloud Control'

HCC - No Cluster info when Swagger-ui has no assets.jpg

  • The cluster may or may not report to NetApp SolidFire Active IQ
  • mNode API UI may or may not be accessible (Swagger UI, https://<mNode_ip>/mnode)
  • Swagger-UI,  GET/assets  response body has only []

Swagger-ui Get Assets Response Body with missing assets.jpg

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.