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Unable to Power ON one of the H410C node in the chassis and Power supply not detected

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Applies to

  • NetApp HCI
  • H410C

Issue

  • One H410C node is not powering ON. All the other nodes in the chassis are fine.
  • Repeated PSU alerts logged in the node's BMC ->Health Evet Log:
    • Power Supply Failure Detected - Asserted
    • Power Supply Failure Detected - Deasserted
  • In BMC ->Server Health -> Sensor Reading, Power supply unit (PSU) status shows Not Present
  • In BMC ->Server Health -> Power source, Power supply Status is OK and Green
  • Attempted to reseat the compute node, still the node doesn't power ON

NOTE: PSU status screenshots are in Additional Information 

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