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NetApp Knowledge Base

Altavault not in a healthy state, reporting errors 'shelf_error, RAID Group Error'

Last Updated:

Applies to

  • AltaVault
  • AVA800-R6
  • AVA - 4.4.1
  • Disk shelf
  • IOM Module (LSI Raid controller)


The shelf is reporting errors:

  1. shelf_error,RAID Group Error
  2. [web.INFO]: web: Received return code 1, return message 'Received return code 1, return message 'One or more RAID groups have errors'
  3. [mgmtd.WARNING]: One or more RAID groups have errors. Storage Optimization service cannot be safely started


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