Skip to main content
NetApp Knowledge Base

Altavault not in a healthy state, reporting errors 'shelf_error, RAID Group Error'

  1. Last updated
  2. Save as PDF
Views:
138
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
legacy
Last Updated:

Applies to

  • AltaVault
  • AVA800-R6
  • AVA - 4.4.1
  • Disk shelf
  • IOM Module (LSI Raid controller)

Issue

The shelf is reporting errors:

  1. shelf_error,RAID Group Error
  2. [web.INFO]: web: Received return code 1, return message 'Received return code 1, return message 'One or more RAID groups have errors'
  3. [mgmtd.WARNING]: One or more RAID groups have errors. Storage Optimization service cannot be safely started

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.