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    • https://kb.netapp.com/Legacy/AltaVault/Altavault_Cloud_to_Cloud_migration_fails_with_error_Error_copying_data_into_new_bucket
      Applies to AVA4.4.1 Issue Altavault Cloud to Cloud migration fails with error: AVA (config) # replication migrate-to enable num-threads 32 Storage Optimization Service: ready Starting migration 385283...Applies to AVA4.4.1 Issue Altavault Cloud to Cloud migration fails with error: AVA (config) # replication migrate-to enable num-threads 32 Storage Optimization Service: ready Starting migration 38528348/39280161208767 bytes copied (0%) Error copying data into new bucket
    • https://kb.netapp.com/Legacy/AltaVault/Altavault_cloud_to_cloud_migration_fails_to_complete
      Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is a...Applies to AVA 4.4.1 Issue When we run the command #replication migrate-to enable, the migration process showing 100% copied However, #show replication migrate-to estimate command shows Migration is about to complete Even after waiting for 24 hours the status is same. The migration will complete however the cloud details wont change in the Altavault.
    • https://kb.netapp.com/Legacy/AltaVault/Altavault_not_in_a_healthy_state_reporting_errors_shelf_errorRAID_Group_Error
      Applies to AltaVault AVA800-R6 AVA - 4.4.1 Disk shelf IOM Module (LSI Raid controller) Issue The shelf is reporting errors: shelf_error,RAID Group Error [web.INFO]: web: Received return code 1, return...Applies to AltaVault AVA800-R6 AVA - 4.4.1 Disk shelf IOM Module (LSI Raid controller) Issue The shelf is reporting errors: shelf_error,RAID Group Error [web.INFO]: web: Received return code 1, return message 'Received return code 1, return message 'One or more RAID groups have errors' [mgmtd.WARNING]: One or more RAID groups have errors. Storage Optimization service cannot be safely started
    • https://kb.netapp.com/Legacy/AltaVault/NetApp_Cloud_Backup_formerly_AltaVault_SnapMirror_restore_is_slow
      Applies to NetApp Cloud Backup (formerly AltaVault) 4.4.1 Issue When experiencing slow restore performance, it might be helpful to check some of the following areas: Check if the AltaVault appliance i...Applies to NetApp Cloud Backup (formerly AltaVault) 4.4.1 Issue When experiencing slow restore performance, it might be helpful to check some of the following areas: Check if the AltaVault appliance is under excessive load using the CPU reports. Quiesce new SnapMirror backups for the duration of the restore operations. Keep the number of concurrent restores less than 10. Files need to be prepopulated before they can be served for the restore
    • https://kb.netapp.com/Legacy/AltaVault/Altavault_Metadata_replication_to_cloud_failing_to_catch_up
      Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Sync...Applies to AVA400/800 Issue Under the REPORTS > REPLICATION Tab in WebUI it shows: Time to complete replication: Metadata replication is in progress Cloud Synchronized Until: (old date) The Cloud Synchronized date is older than the current date, and it never catches up. The user backed up data is replicated up to date. Only AVA metadata replication is pending