AltaVault NFS vol mounts disconnection due to Unexpected shut down
Applies to
Issue
- Multiple alerts are generated with subject "AltaVault Event on appliance_name: Unexpected shut down" causing AltaVault NFS volume disconnection.
- Below event could also be seen from AltaVault
system dump
.
Jan 29 09:43:06 ava shutdown_check[4067]: Detected unexpected shutdown!
Jan 29 09:43:23 localhost mgmtd[5931]: [mgmtd.INFO]: System was not shut down normally. An unexpected restart has been detected.
- From Service Processor logs, following errors have been identified:
Events all
Record 77: Mon Mar 20 05:09:14.905314 2023 [Agent.notice]: 782.660: 9 : Power Supply Fault LED PSU1 asserted
Record 78: Mon Mar 20 05:09:15.032527 2023 [Agent.notice]: 910.120: 3 : AC Power Loss Signal PSU1 asserted
Record 79: Mon Mar 20 05:09:15.000000 2023 [SP.emergency]: System input power lost
PSU2_Status | 0x0 | discrete | Asserted | na | na | na | na
PSU2_Power | 0x0 | discrete | Asserted | na | na | na | na
PSU2_DC_OK | 0x0 | discrete | Deasserted | na | na | na | na
PSU2_Fault | 0x0 | discrete | Asserted | na | na | na