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What happens when Cloud Backup license capacity exceeds the contracted limit ?

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Applies to

  • NetApp Backup and Recovery
  • NetApp Console

Answer

  • The alert message indicates that the licensed backup capacity has been reached.

Title：License capacity utilization Exceeded 
Your are using full capacity allowed by your CLOUD_BACKUP licenses 481xxxxxx (% totalLicenseCapacity %TiB). Contact NetApp support to update this license.

  • When the licensed capacity is exceeded, normal operation is not guaranteed under BYOL licensing without additional capacity.
  • To continue backup operations without interruption, one of the following actions is required:
    • Purchase a new license with increased capacity.
    • Subscribe to a PAYGO (Pay-As-You-Go) plan.
  • If a PAYGO subscription is active, any excess capacity beyond the BYOL limit is billed under PAYGO, and backup operations continue without service interruption.
  • When using BYOL without PAYGO, exceeding the licensed limit or license expiration may result in non‑guaranteed operation.
  • NetApp recommends subscribing to PAYGO alongside BYOL to ensure uninterrupted backup services.

Additional Information

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.