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Slowness in opening PPT and excel files in CIFS share

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Category:
cloud-volumes-ontap-cvo
Specialty:
perf
Last Updated:

Applies to

  • ONTAP 9
  • CVO
  • Microsoft Office documents
  • CIFS

Issue

  • Users will be seeing slowness in opening files like PPT and excel which takes around 2 minutes to open and normally should take just 10 seconds
  • The issue is continuously present
  • The behavior is same when accessed via DFS path or UNC or by directly using the IP to connect to the share

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