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AutoSupport emails with body.7z attachment not received

  1. Last updated
    Dec 4, 2024
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54
Visibility:
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Category:
cloud-volumes-ontap-cvo
Specialty:
core
Last Updated:
12/4/2024, 1:35:46 PM

Applies to

  • Cloud Volumes ONTAP (CVO)
  • ONTAP 9
  • AutoSupport(ASUP)

Issue

  • AutoSupport emails with the body.7z attachment are not being received by the user when configured with HTTPS on CVO.
  • AutoSupport is being sent to NetApp Support successfully.

 

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