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Why does my Cloud Insights Basic Edition environment no longer exist?

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Applies to

Cloud Insights (CI)

Answer

  • The Cloud Insights Basic Edition environment is automatically deleted if identified as inactive.
  • The environment is determined to be inactive if one of the following conditions exists:
    • There is no user activity for 30 consecutive days
    • There is no data ingested for 7 consecutive days
  • Cloud Insights will send a notification and provide a grace period of four days before an environment is deleted.
  • See the Subscribing to Cloud Insights documentation page for more information.

Additional Information

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