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DII Acquisition Unit  reports "Heartbeat failed"

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Category:
data-infrastructure-insights
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Last Updated:

Applies to

Data Infrastructure Insights(DII)

Issue

  • Status of Acquisition Unit in DII shows as "Heartbeat Failed".
  • Error observed -

2025-04-13 01:34:04,345 ERROR [ATM-Acq unit heart rate] com.onaro.sanscreen.acquisition.framework.mgmt.ServiceManager - Service Manager - Acquisition Unit Manager reported an error: Failed to renew lease for acquisition unit <au_nme> com.onaro.sanscreen.acquisition.framework.FrameworkException: Request to https://cloudinsights.netapp.com/rest/v1/au/dexxxx-xxxx-xxxx-xxxx-xxxxxxxxxxfailed: The target server failed to respond at com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager.executeHttpMethod(CommunicationManager.java:1412) ~[au.jar:1.730.0] at com.onaro.sanscreen.acquisition.framework.mgmt.CommunicationManager.executeHttpPatch(CommunicationManager.java:1236) ~[au.jar:1.730.0] at com.onaro.sanscreen.acquisition.framework.mgmt.AcquisitionUnitManager.renewLease(AcquisitionUnitManager.java:323) ~[au.jar:1.730.0]

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