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Data Infrastructure Insights Acquisition Service on Linux host fails to start due to insufficient memory after AU upgrade

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Category:
data-infrastructure-insights
Specialty:
oci
Last Updated:

Applies to

  • Cloud Insights (CI)
  • Linux Acquisition server

Issue

Cloud Insights stops collecting data. When the service is checked on the Acquisition server, the acquisition service fails to start.

# systemctl status acquisition
● acquisition.service - CloudInsights Acquisition
Loaded: loaded (/usr/lib/systemd/system/acquisition.service; enabled; vendor preset: disabled)
Active: failed (Result: start-limit) since Mon 2021-05-03 10:55:18 EDT; 21h ago
Process: 31305 ExecStop=/opt/netapp/cloudinsights/acq/scripts/acquisition.server stop (code=exited, status=200/CHDIR)
Process: 31715 ExecStart=/opt/netapp/cloudinsights/acq/scripts/acquisition.server start (code=exited, status=200/CHDIR)
Main PID: 31715 (code=exited, status=200/CHDIR)

Log Entries:

May 03 10:55:18 servername systemd[1]: Unit acquisition.service entered failed state.
May 03 10:55:18 servername systemd[1]: acquisition.service failed.
May 03 10:55:18 servername systemd[1]: acquisition.service holdoff time over, scheduling restart.
May 03 10:55:18 servername systemd[1]: Stopped CloudInsights Acquisition.
May 03 10:55:18 servername systemd[1]: start request repeated too quickly for acquisition.service
May 03 10:55:18 servername systemd[1]: Failed to start CloudInsights Acquisition.
May 03 10:55:18 servername systemd[1]: Unit acquisition.service entered failed state.
May 03 10:55:18 servername systemd[1]: acquisition.service failed.

 

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