Cloud sync transfer of files fails with "ETIMEDOUT"

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 115

Visibility:: Public

Votes:: 1

Category:: cloud-sync

Specialty:: bluexp

Last Updated:

Applies to

Cloud Sync
S3 Bucket

Issue

Cloud sync Failed logs show

[INFO] [TRANSFERRER] [2] [58287] [62xxxxxxxxxxxxxx] [COPY] FAILED: source { s3: { bucket: 'bucket1', tags: [], provider: 'sgws', host: '10.xx.xx.xx', port: 443 } } target: { s3: { bucket: 'bucket2', tags: [], provider: 's3', encryption: { protocol: 'AES256' }, region: 'ap-southeast-2' } } entry: { path: 'fold1/fold2/db/file1.sz', size: 19578681344, mtimeSec: 1660714638, type: 'FILE' } Error: connect ETIMEDOUT 3.xx.xx.xx:443

at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1159:16) {

errno: -110,

code: 'TimeoutError',

syscall: 'connect',

address: '3.xx.xx.xx',

port: 443,

time: '2022-08-17T10:09:05.222Z',

region: 'ap-southeast-2',

hostname: 'bucket2.s3.ap-southeast-2.amazonaws.com',

retryable: true

}