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Cloud sync transfer hangs  with "EHOSTUNREACH" errors

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Category:
cloud-sync
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bluexp
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Applies to

  • Cloud Sync
  • External HashiCorp Vault

Issue

  • Data Broker logs show error "EHOSTUNREACH" when trying to communicate with Vault.
  • After this the sync is hung.
[2021-11-27T13:40:42.324] [INFO] [MASTER] [0] [8028] SEND MESSAGE: {"message":{"step":"INITIALIZE","relationshipId":"5fbxxxxxxxxxxxxxxxx","status":"FAILED","reason":"connect EHOSTUNREACH 10.yy.yy.yy:443","source":{"s3":{"bucket":"bucket1","tags":[],"provider":"sgws","path":"Batch2","host":"10.x.x.x","port":"443"}},"target":{"s3":{"bucket":"bucket2","tags":[],"provider":"s3","path":"folder1/folder2/folder3/folder4","region":"ap-southeast-2"}}

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