Skip to main content
NetApp Knowledge Base

Cloud sync transfer of files fails with "Unknown system error -524"

  1. Last updated
  2. Save as PDF
Views:
272
Visibility:
Public
Votes:
4
Category:
cloud-sync
Specialty:
bluexp
Last Updated:

Applies to

  • Cloud Sync
  • ANF

Issue

  • Cloud sync transfers fail with error "Unknown system error -524"
 
Cloud sync transfer of files fails with
 
  • Data Broker failed logs show "Unknown system error -524" when data broker is sending SMB calls to ANF

[INFO] [SCANNER] [13] [1999] [61bxxxxxxxxxxxxx] [LIST] FAILED source { cifs: { host: '10.xx.xx.xx', share: '/z2-prd-OT-J', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxx-xxxx', path: 'C8_BUFFER_PARTITION_03/77/58/55' } }  and target:  { cifs: { host: '10.xx.xx.xx', share: '/z1-prd-OT-J', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxx-xxxx', path: 'C8_BUFFER_PARTITION_03/77/58/55' } } [Error: Unknown system error -524: Unknown system error -524, scandir 'mnt/61b863c0a06959d3a5d71337/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/C8_BUFFER_PARTITION_03/77/58/55'] { errno: -524, code: 'Unknown system error -524', syscall: 'scandir', path: 'mnt/61b863c0a06959d3a5d71337/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/C8_BUFFER_PARTITION_03/77/58/55' }

[INFO] [SCANNER] [16] [2024] [61bxxxxxxxxxxxxx] [LIST] FAILED source { cifs: { host: '10.xxx.xx.xx', share: '/z2-prd-OT-L', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxxx-xxxxx', path: 'F2_BUFFER_PARTITION_100/81/89/60' } }  and target:  { cifs: { host: '10.xxx.xx.xx', share: '/z1-prd-OT-L', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxxx-xxxxx', path: 'F2_BUFFER_PARTITION_100/81/89/60' } } [Error: Unknown system error -524: Unknown system error -524, lstat 'mnt/61b86421a06959d3a5d7368d/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/F2_BUFFER_PARTITION_100/81/89/60/006CB1B9'] { errno: -524, code: 'Unknown system error -524', syscall: 'lstat', path: 'mnt/61b86421a06959d3a5d7368d/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/F2_BUFFER_PARTITION_100/81/89/60/006CB1B9' }

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.